2018 Main Financial Highlights

• A significant market share of 22.4%.
• Total insurance premiums of SR 7.6 billion.
• Total assets of SR 12.6 billion.
• The highest paid- up capital of SR 1,250 million.
• The highest total investments of SR 5.2 billion.
• Net income from investments amounted to SR 246.5 million.
• The net claims incurred to meet the company’s obligations of SR 6.6 billion.

Competitive Advantages

• The highest insurance professional experience in Saudi Arabia that extends for 33 years.
• The largest diversified list of insurance programs including more than 60 classes of medical, motor, and property & casualty insurances.
• The largest sales network in Saudi Arabia with 115 branches in different regions.
• The best claim service centers and offices that settle more than 10 million claims annually.
• The highest Saudization rate in the Saudi insurance sector with more than 81% for total employees and 95% for leading positions.
• The best quality services are available for 24 hours a day, 7 days a week via the Interactive Voice Response (IVR) Call Center that receives about 2 million calls per year.
• The fastest and most comprehensive e-services through the website and the smartphone application.
• The first online insurance store to reflect the pioneering concept of smart insurance.
• Premium package of value added services, exclusive benefits and special offers such as Tawuniya Health Zone, Tabibi Service, Dawae Service and Wellbeing Program.
• Launching “Ithraa”, the first insurance loyalty program through which the clients receive special discounts up to 60% of partners’ products and services.
• An advanced electronic environment managed by experts in various insurance fields that puts customers at the center of attention.
• The largest network of medical service providers accredited in the Kingdom of more than 1500 hospitals and medical centers and about 4,000 service providers around the world, in addition to a list of motor agents and workshops.
• An electronic link with health service providers to achieve the fastest time for issuing approvals and settling claims.
• A strong insurance portfolio that includes large companies in various economic sectors and a number of government entities.
• A long-term relationship with the biggest international reinsurers.
• The highest level of compliance with governance regulations and implementing rules issued by control bodies.
• Full compatibility of insurance programs and investment portfolios with the provisions of Islamic Sharia.

Tawuniya Awards and Best Ranking in 2018 and 2019

• The best Islamic insurance company in 2018 by World Finance.
• The Best Cooperative insurance Company in GCC in 2018 by Global Brand Magazine.
• The most famous brand in Saudi Arabia-2018 by Al-Watan Newspaper.
• The leading insurance company in the Top 100 Saudi companies list -2018 by Al-Eqtisadiah Newspaper.
• The first Saudi insurance company to receive the ISO 27001 certificate in Cyber Security in 2019.
• The best electronic general insurance company in Saudi Arabia in 2019 by GBFR.
• In the list of 10 strongest brand in Saudi Arabia 2019 by Brand Finance.