Our Competitive advantages

2018 Main Financial Highlights

  • A significant market share of 22.4%.
  • Total insurance premiums of SR 7.6 billion.
  • Total assets of SR 12.6 billion.
  • The highest paid- up capital of SR 1,250 million.
  • The highest total investments of SR 5.2 billion.
  • Net income from investments amounted to SR 246.5 million.
  • The net claims incurred to meet the company’s obligations of SR 6.6 billion.

Competitive Advantages

  • The highest insurance professional experience in Saudi Arabia that extends for 33 years.
  • The largest diversified list of insurance programs including more than 60 classes of medical, motor, and property & casualty insurances.
  • The largest sales network in Saudi Arabia with 115 branches in different regions.
  • The best claim service centers and offices that settle more than 10 million claims annually.
  • The highest Saudization rate in the Saudi insurance sector with more than 81% for total employees and 95% for leading positions.
  • The best quality services are available for 24 hours a day, 7 days a week via the Interactive Voice Response (IVR) Call Center that receives about 2 million calls per year.
  • The fastest and most comprehensive e-services through the website and the smartphone application.
  • The first online insurance store to reflect the pioneering concept of smart insurance.
  • Premium package of value added services, exclusive benefits and special offers such as Tawuniya Health Zone, Tabibi Service, Dawae Service and Wellbeing Program.
  • Launching “Ithraa”, the first insurance loyalty program through which the clients receive special discounts up to 60% of partners’ products and services.
  • An advanced electronic environment managed by experts in various insurance fields that puts customers at the center of attention.
  • The largest network of medical service providers accredited in the Kingdom of more than 1500 hospitals and medical centers and about 4,000 service providers around the world, in addition to a list of motor agents and workshops.
  • An electronic link with health service providers to achieve the fastest time for issuing approvals and settling claims.
  • A strong insurance portfolio that includes large companies in various economic sectors and a number of government entities.
  • A long-term relationship with the biggest international reinsurers.
  • The highest level of compliance with governance regulations and implementing rules issued by control bodies.
  • Full compatibility of insurance programs and investment portfolios with the provisions of Islamic Sharia.

Tawuniya Awards and Best Ranking in 2018 and 2019

  • The best Islamic insurance company in 2018 by World Finance.
  • The Best Cooperative insurance Company in GCC in 2018 by Global Brand Magazine.
  • The most famous brand in Saudi Arabia-2018 by Al-Watan Newspaper.
  • The leading insurance company in the Top 100 Saudi companies list -2018 by Al-Eqtisadiah Newspaper.
  • The first Saudi insurance company to receive the ISO 27001 certificate in Cyber Security in 2019.
  • The best electronic general insurance company in Saudi Arabia in 2019 by GBFR.
  • In the list of 10 strongest brand in Saudi Arabia 2019 by Brand Finance.
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