Things to do

• Notice of claim
• Minimize loss
• Provide repair estimates
• Upon approval from loss adjuster proceed with the repair / replace
• Cooperate with adjuster
• Send protest letter to TP if they are responsible for loss

N/A

• Incident report
• Police /Civil defence report
• Photographs
• Repair/Replacement quotations / invoices with proof of payment
• Financial documents for substantiating business interruption
• Experts report for cause of incident
• FOA / Discharge
• In addition to above, other documents to support claim will be asked on case to case basis.

Subsequent to provision of requested documents, LA issues report . Claim handler reviews and settle claim based on policy terms and conditions.

1. Time for settlement: As per SAMA regulation 15 days for individuals and 45 days for corporate accounts after the submission of last document.
2. Whether police / civil defence report required: Yes
3. To claim: Contact claims department
4. Photos required: Yes