Your right to obtain treatment is reserved

In case you have any problem while visiting the approved medical service provider, Tawuniya will issue an eligibility letter, confirming your right to get the necessary treatment.

 
 
 

How do I benefit from the service?

01

In case there is any reason that prevents you from obtaining treatment from the approved service provider, contact Tawuniya on 8001249990, or submit a request through Tawuniya App. or send an SMS to 0501492222, including the member ID number.

02

Tawuniya will issue an immediate eligibility letter addressed to the service provider stating that Tawuniya has agreed to provide you the necessary treatment.

03

You will receive an SMS on your mobile phone with the link to the eligibility letter.

04

Then, you can refer to the service provider and get the treatment.

Tawuniya Website steps with images from website

steps
01
Login > My Portfolio > view details
steps
04
Confirm send SMS
steps
03
Medical Policy Details
steps
02
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