Our services

We offer you a variety of services that suit your different needs

This service allows you to book a reliable online consultation appointment with accredited doctors in all health specialties via the smartphone app and website.

If you have any chronic diseases such as diabetes, pressure, and other conditions. As well as use medication for long periods ranging from one to three months. This service allows you to refill your medicines from an approved pharmacy network without the need to see your doctor.

This service enables dispensing your medicines through prescription directly from the approved pharmacies.

For your child's health and in order to ensure they get vaccines. We provide vaccination service at home to Tawuniya members whose age between 0 – 7 years based on the basic vaccinations schedule issued by MOH and included in the Cooperative Health Insurance Unified Policy published by CCHI.

If you suffer from any chronic disease, this service allows you to: 1- Get comprehensive health care from medical consultations to receive the necessary medication. Provide you laboratory services in some cases at your residence.

Our international partner “Assist America,” provide you while you are traveling abroad the Kingdom: - A medical evacuation. - Second medical opinion. - Medical repatriation. - The return of mortal remains.

If you have any problem while visiting the approved medical service provider, Tawuniya will issue an eligibility letter, confirming your right to get the necessary treatment.

While you are being treated outside the approved network, and pay to the medical provider. In this case, you can apply for reimbursement of your medical expenses by submitting a request via Tawuniya’s website or Tawuniya App and uploading all necessary support documents. Tawuniya will settle the claim, and the funds will be transferred to your bank account.

Tawuniya team will call you back to clarify medically rejected cases and proposes alternative solutions in the medical conditions that are not covered under the terms of the policy.

We follow up on the services provided to you and after registering on the website, and we will send SMSs to confirm your registration and track the medical approvals and claims, as well as vaccination alerts for children.

Tawuniya representatives in hospitals always on standby to provide you full support and resolve your complaints within the provider premises.