Our international partner “Assist America,” provide you while you are traveling abroad the Kingdom:
- A medical evacuation.
- Second medical opinion.
- Medical repatriation.
- The return of mortal remains.
If you have any problem while visiting the approved medical service provider, Tawuniya will issue an eligibility letter, conﬁrming your right to get the necessary treatment.
While you are being treated outside the approved network, and pay to the medical provider. In this case, you can apply for reimbursement of your medical expenses by submitting a request via Tawuniya’s website or Tawuniya App and uploading all necessary support documents. Tawuniya will settle the claim, and the funds will be transferred to your bank account.
Tawuniya team will call you back to clarify medically rejected cases and proposes alternative solutions in the medical conditions that are not covered under the terms of the policy.
We follow up on the services provided to you and after registering on the website, and we will send SMSs to conﬁrm your registration and track the medical approvals and claims, as well as vaccination alerts for children.
Tawuniya representatives in hospitals always on standby to provide you full support and resolve your complaints within the provider premises.